1936 Original is a premium brand specialising in natural pain relief and eczema treatment products. Our formulations are based on time-tested natural ingredients and modern scientific research.

The name represents our commitment to original traditional, time-tested remedies while incorporating modern scientific knowledge. We were founded in 1936.

Yes, all our products are made with more than 95% natural ingredients. We avoid using artificial preservatives, synthetic chemicals, or harmful additives in our formulations.

Our natural products generally have minimal side effects. However, as with any product, some individuals may experience sensitivity to certain ingredients. We recommend performing a patch test before full application.

Most of our products are suitable for all skin types. However, if you have particularly sensitive skin or specific allergies, please check the ingredient list or consult your healthcare provider before use.

Results vary by individual and condition, but most customers report feeling relief within 15-30 minutes of application. For best results, use as directed on the product label.

While our products are natural, we recommend consulting with your healthcare provider if you're currently taking other medications or have underlying health conditions.

Yes, our pain relief products are formulated for safe daily use. However, please follow the recommended usage instructions on the product packaging.

Most customers report improvements in their eczema symptoms within 1-2 weeks of consistent use. However, results may vary depending on the severity of the condition and individual skin response.

Many of our eczema products are safe for children. However, please check individual product labels for age recommendations, and consult with a paediatrician before use on young children

While our products can help manage eczema symptoms effectively, it's important to note that eczema is a chronic condition that cannot be permanently cured. Our products focus on relief and management of symptoms.

We currently ship to to the UK, Italy, Germany, France and the USA. Please check our shipping policy for detailed information about delivery areas and timeframes.

Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order through your account on our website.

Yes, all our products undergo rigorous animal-free and cruelty-free quality testing and safety assessments before release. We work with certified laboratories to ensure product safety and efficacy.

Yes, we are proud to be a cruelty-free brand. None of our products or ingredients are tested on animals.

Store our products in a cool, dry place away from direct sunlight. Please check individual product labels for specific storage instructions.

Yes, our products are designed to work harmoniously together. However, we recommend introducing new products one at a time to monitor how your skin responds.

Application frequency varies by product. Please refer to individual product labels for specific usage instructions, or consult our detailed product guides on our website.

If you experience any adverse reaction, discontinue use immediately and wash the affected area with mild soap and water. If symptoms persist, please consult a healthcare provider.

Detailed product information is available on our website, including ingredients, usage instructions, and customer reviews. You can also read Our Blogs and sign up for our newsletter to receive updates and educational content about natural healing.

If you have any questions not covered in this FAQ, please don't hesitate to contact our customer service team. We're here to help!